> Delivery

 $10 Australia Wide

 

International shipping

 WE ALSO HAVE EXPRESS COURIER INTERNATIONAL


SHIPPING AND RETURNS

Packages are sent with Australia Post E-Parcel with tracking and signature on delivery 1 to 2 business days from recept of order or after engraving process.

All parcels sent with Australia Post E-Parcel will provide up to date email tracking notifications.

E PARCEL AUSTRALIA POST

Post and packages include shipping, handling and packing, packaging is amply sized and your items are well-protected.

Sydney- 1-3 business days standard post

Brisbane- 1-3 business days standard post

Melbourne - 1-3 business days standard post 

Adelaide - 3-5 business days standard post

Perth/Darwin - 5-6 business days standard post

Cairns/Townsville - 3 -4 business days standard post

Canberra - 2-3 business days standard post

Hobart/Launceston - 3-7 business days standard post

WA/Rural Areas - 5-6 business days standard post

EXPRESS POST

Add Express Post for $14 to your order for next business day delivery (subject to Australia post network delivery areas http://auspost.com.au/parcels-mail/delivery-areas.html )

CAN I POST INTERNATIONALLY?

Yes. We cover most countries world-wide via Express Courier International with tracking and signature on delivery (4-8 working days transit time).

You can check the delivery charges in the shopping cart, change your destination country to get estimated shipping costs.

*NEW ZEALAND $15 flat rate applies for packages under 2kg, check the shipping cost for bigger packages. 3-5 working days delivery.

RETURNS AND EXCHANGES ENGRAVED

Please check your order and confirmation receipt details for engraving as once they have been engraved they cannot be returned, If you make a mistake when ordering you can always email us [email protected] or contact us via the online support page.

If you do make a mistake we will always look at offering a discount rate.

Returns and exchanges will only be offered if, we make a mistake with your engraving details, we send you the wrong order.

Most orders are fixed with a replacement. Engraved chopping boards and personalised chopping boards and products, once customised are unable to be returned.

RETURNS AND EXCHANGES UNENGRAVED

Faulty products will be replaced or store credit is given with receipt of sale.

UNDELIVERED  OR UNCOLLECTED AUSTRALIA  POST ITEMS 

Undelivered or Uncollected parcels with Australia post will be held at your local post office for two weeks, if you do not claim your parcels within that time your parcel will be returned to us and repostage fees will apply, $10 return post to us, plus repostage cost to your address (please look out for the confirmation email from us to say that your parcel hase been dispatched and you will recieve tracking emails from Australia post of delivery times)